Transfer water service - Council Bluffs Water Works - Safe Drinking Water is Our Business

Applicant information
First Name
Middle Initial
Last Name
Date of Birth*
Drivers License Number*
Last Four of Social Security Number*
Current Phone
- This is also the number at my new address
Work Phone
Email
Service
Your Council Bluffs Water Works account number (this information is printed on your bill)
Account number
Date for service to end at old address
MM slash DD slash YYYY
Dates available are Mondays through Friday, except Holidays. If date requested is not a business day, then your service will be terminated and/or established on the business day prior to the date you requested.
Date for service to begin at new address
MM slash DD slash YYYY
Current service address
Street Address
Apartment or Unit Number
City
State
Zip Code
New service address
Street Address
Apartment or Unit Number
City
State
Zip Code
Mailing Address
- My service address is my mailing address.
Street Address
Apartment or Unit Number
City
State
Zip Code
Will you own or rent?
- Own
- Rent
Landlord Name
Name
This field is for validation purposes and should be left unchanged.

Use this form, transfer service, if you currently have an account in your name with the Council Bluffs Water Works and want to stop service at your present address and start service at a new address served by us.

Use the start service form if you do not have service in your name or if you are a current customer of the Council Bluffs Water Works and want to add an additional service in your name.

To complete the transfer service form, you will need the following information:

Your Council Bluffs Water Works account number and Customer Number (this information is printed on your bill)
The date you want service to begin at new address and to stop at present address.
Your present and your new service addresses, including apartment, lot, or unit number.
Your landlord’s name, if you will be renting at your new address.

Secure Sockets Layer (SSL) encryption technology will be used to protect the information you provide to us on the transfer service form.

Your request to transfer service must be received by the Council Bluffs Water Works at least one working day before the date that you want to start or to stop service, whichever is earlier. Working days are Monday through Friday, except holidays.

By submitting a request to transfer your utility service, you are agreeing to pay for all utility bills rendered at your present address for service provided through the stop date. You are also agreeing to pay all utility bills rendered for service provided at your new address while the account is in your name. The account will remain in your name until we receive notice to stop your service.

Customer’s account balance will need to be paid in full to transfer service.

Applicant information

Service

Current service address

New service address

Mailing Address

Will you own or rent?